Standards of Excellence
The Golden Rule applies:
Treat others, as we desire to be treated
- To treat all of our customers with courtesy, honesty and integrity in everything we do.
- To the best of our ability, satisfy our customers needs with quality products and exceptional service.
- To recommend alternative and new products and services that will better fulfill our customers’ needs and save them time and money.
- To introduce safety and health in our workplace by presenting ergonomic products and to promote recycled products and recycling programs for the protection of our environment.
- To become a partner to our customers. To exhibit the loyalty, concern and effort necessary to meet their needs and to exceed their expectations. Our goal is the success of both parties in every transaction.
- To give back to our community through the donation of time, talents and resources. Each of us is responsible to help make the community a better place to live.
- To provide an excellent place for employment, by providing fair compensation, opportunities for growth and advancement and consideration of personal and family needs.
- To encourage members to become professionals in their industry. To learn as much as they can so they can better serve the needs of our customers.
- To treat our suppliers as strategic partners and to respect their needs to operate efficiently and profitably.
- To demonstrate in all that we do, that by giving our very best, we can then expect the very best in return.
The Golden Rule applies:
Treat others, as we desire to be treated